At Highfashionbyjol, we understand that sometimes customers may need to return an item. That’s why we offer a 10-day return policy. If you’ve purchased an item from us and it’s within 10 days of the purchase, you’re eligible for a refund or exchange. In order for us to process your return, the item must be in its original condition, unworn and with all tags attached. Additionally, you must provide proof of purchase. Once we receive your return, we will inspect it and notify you that we have received it. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7 working days, and a credit will be applied to your credit card or original method of payment. Please note that you are responsible for paying your own shipping costs when returning the item. Shipping costs are non-refundable. We hope this helps clarify our return policy. If you have any questions or concerns, please don’t hesitate to contact us.